Last updated: 8 August 2026
Protecting your personal information is a priority for us. This Privacy Policy applies to prophecyesports.com and all Prophecy Esports websites, services, stores, and community features that reference or link to this policy (the “Services”), and explains how Prophecy Esports (“Prophecy”, “we”, “us”, “our”), based in New South Wales, Australia, collects, stores, uses, and discloses your information. We handle personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), and where they apply to you, overseas privacy laws such as the EU/UK General Data Protection Regulation (GDPR).
By using the Services you consent to the practices described in this policy. Your use of the Services is also subject to our Terms & Conditions. This policy does not apply to third-party websites or services we link to (including Discord, Twitch, YouTube, and game publishers) — we are not responsible for their privacy practices, and we encourage you to read their policies.
We collect information you provide directly, including when you create an account, complete your player profile, join or create a team, enter a tournament or scrim, post in forums or on walls, upload images or emojis, purchase products or memberships, submit a support ticket, or contact us. Depending on how you use the Services, this may include:
We also automatically collect certain technical information when you use the Services, including IP address, browser and device type, pages viewed, referring pages, and timestamps (see the Cookies section below).
We collect, hold, and use personal information to:
The Services are a gaming community. Content you post publicly — including your profile, forum posts, wall posts, reactions, team pages, tournament entries, and results — is visible to other users and may be visible to the public. Please think carefully before disclosing personal information in public areas; we cannot control how other users or third parties use information you make public. Profile privacy controls are available in your account settings.
We do not sell, rent, or lease your personal information. We may share information with:
We use cookies and similar technologies to operate the Services. These include:
Most browsers let you decline or delete cookies via their settings; doing so may impair parts of the Services (for example, staying logged in). Embedded third-party content (such as YouTube or Twitch embeds and social sharing) may set its own cookies governed by those third parties’ policies. We also keep standard server logs (IP address, browser type, pages requested, timestamps) for security and operations.
We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure — including encryption in transit (HTTPS/SSL), access controls, and reputable hosting and security providers. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. You are responsible for keeping your account password confidential.
You can view and update most of your information directly through your account and profile settings. You may also contact us to request access to, correction of, or deletion of your personal information. We retain personal information only for as long as reasonably necessary for the purposes described in this policy, after which it is deleted or de-identified — except where we must retain it to comply with law, resolve disputes, or enforce our agreements. Residual copies may persist in backups for a limited period.
Prophecy is based in Australia, but our Services are available globally and our hosting, security, and service providers may store or process information on servers located outside Australia (including in the United States and Europe). By using the Services you consent to your information being transferred to and processed in these locations. Wherever your information is processed, we take reasonable steps to ensure it is handled consistently with this policy and applicable law.
Under the Privacy Act and the APPs you may request access to and correction of the personal information we hold about you, and complain about a breach of the APPs (see Contacting Us below).
If you are in the EEA or UK, we process your personal data on the legal bases of contract performance, our legitimate interests, your consent (which you may withdraw at any time), and legal compliance. You have the rights of access, rectification, erasure, restriction, portability, and objection, and the right to lodge a complaint with your local supervisory authority.
If your local law (for example, in California or other jurisdictions) grants you additional privacy rights — such as the right to know, delete, or opt out of the sale of personal information — you may exercise them by contacting us. We do not sell personal information and will not discriminate against you for exercising your rights.
The Services are not directed at children under 13, and we do not knowingly collect personal information from children under 13 (or under the applicable minimum age in your jurisdiction) without parental or guardian consent. If you believe a child has provided us personal information, please contact us and we will take reasonable steps to delete it.
We send service emails (such as account, security, and order notifications) as needed to operate the Services. Marketing or newsletter emails are only sent where permitted and always include an unsubscribe link. In accordance with the Australian Spam Act 2003 (Cth), we will action unsubscribe requests promptly.
We may update this Privacy Policy from time to time to reflect changes to our practices or for legal, operational, or regulatory reasons. Updates take effect when posted to this page. For significant changes we will take reasonable steps to notify you, such as a site notice or email. Your continued use of the Services after changes are posted constitutes acceptance of the updated policy.
Questions, requests, or complaints about this Privacy Policy or our handling of your personal information can be sent to:
Prophecy Esports
Attn: Privacy
New South Wales, Australia
Email: [email protected]
Or via our support tickets.
We will respond to privacy complaints within a reasonable period. If you are not satisfied with our response, you may complain to the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au, or to your local data protection authority.